Over the past 65 years, care has been at the heart of everything that we do at Hyatt. As our world evolves and new challenges emerge, we have brought our global Environmental, Social and Governance (ESG) strategy to life through our World of Care platform. Deeply embedded across all areas of our business, World of Care is our global approach to advancing care for the planet, people and responsible business.


Our focus areas and goals were defined by understanding what is important to our colleagues, guests, customers, owners and communities. Our ongoing engagement with these stakeholders and our broader supply chain enables us to continue to evolve our strategy to address emerging needs. We also understand the importance of our focus areas supporting key United Nations Sustainable Development Goals, helping us to further align with broader, long-term positive impact. 


We are committed to providing regular reporting on these topics in order to hold ourselves accountable and enhance meaningful stakeholder engagement. The integration of World of Care into our Board oversight solidifies this commitment and the initiatives that are critical to advancing ESG at Hyatt.